A new account’s first month of Membership is free and needs no payment details. There is nothing to cancel and nothing to refund: if you never subscribe, it simply ends and the account moves to the free plan.

Open Settings in the app and press Cancel membership. That’s the whole process — no email, no form, no waiting on anyone. You can cancel at any time, including minutes after subscribing.

Cancelling stops the next renewal. Your membership stays active for the rest of the month you have already paid for, and on that date the account reverts to the free plan. Nothing is deleted: your trips, highlights and photos all stay exactly where they are, and the free plan’s limits apply to new agent messages and new photo uploads only.

Changed your mind before the period ends? Press Resume membership in Settings and it carries on as before, at no extra charge.

A cancelled month is not pro-rated — you keep the access you paid for until it ends, rather than being cut off and partially refunded.

If you were charged by mistake — a renewal you meant to cancel, a duplicate charge, or a payment on an account you don’t recognise — email support@simple-apps.online within 30 days of the charge and we will refund it. We’d rather refund a month than argue about one.

Anything about a payment: support@simple-apps.online.